CAA aims to more deeply engage community members through our direct services and community-based advocacy efforts. One example of how we are doing this is through our robust wrap-around services for community members who face multiple barriers in seeking employment. A prominent community member, Emmy initially came to CAA for our workforce services to improve her resume writing and interview preparation skills. She also participated in job fairs bi-weekly immigrant rights workshops. Through her involvement in our leadership development programs, she gained other valuable skills such as public speaking and civics and is applying her knowledge by actively working to improve access to critical services through our Language Access Spot Check programs, a way to verify if city services are properly implementing language access programs.